WARRANTY FIRST · PETROL & DIESEL

Journey

A wider component list, adding air conditioning, ABS, ECUs, turbochargers, fuel and ignition systems, suspension and specified oil seals.

What Journey covers

The component groups and listed parts below summarise this level. A system name does not mean every part in that system is included.

Engine and timing

Internally lubricated engine parts, including camshafts, crankshaft, connecting rods, pistons, rings, bearings, cylinder head and head gasket, oil pump, timing chain, gears and tensioner. Camshaft belts and tensioners require evidence that the manufacturer’s replacement schedule has been followed. Burnt or pitted valves and valve seats are excluded.

Gearboxes and flywheels

Listed manual, automatic, automated manual and dual-clutch gearbox components, torque converter, transfer gearbox and actuators, solid and dual-mass flywheels. Flywheels damaged by worn clutch friction plates are excluded.

Clutch

Listed clutch assembly components, master and slave cylinders, dual clutch, centre-plate torque springs and centre-plate oil contamination.

Cooling system

Engine cooling fan motor, radiator, oil cooler, temperature sensor, thermostat and housing, and water pump.

Drivetrain and transmission

Listed drive shafts, seals, constant-velocity joints and boots, Haldex pumps, axles, differentials, propeller shafts, universal joints and internal bearings, gears and shafts.

Air conditioning and heating

Listed compressor and drive clutch, condenser, evaporator, expansion valve, receiver/drier, sensors, heater matrix, flap actuator, resistor, fan controls and motor. A re-gas contribution is only considered as part of an accepted repair.

Braking system

Listed ABS pump, control unit and sensors, master and wheel cylinders, non-seized calipers, drum self-adjusters, handbrake cables and linkages, pressure valves, vacuum pump and servo.

ECUs and electrical components

Specified factory-fitted control units, alternator, starter, wiper motors, switches and relays, central-locking solenoids, horn, sunroof motors, washer pumps and window motors. Retrofitted ECUs and software upgrades are excluded.

Fuel and ignition systems

Listed fuel pumps, pressure regulators, sensors, EGR valve and cooler, throttle body, ignition coils, camshaft and crankshaft sensors. Injector consideration is limited to two per plan.

Turbocharger and supercharger

Turbocharger and supercharger units, including actuators.

Exhaust aftertreatment

AdBlue pump and injector, plus DPF regeneration/cleaning and sensor. The DPF contribution is limited to £250 and one repair per plan.

Steering and suspension

Specified steering columns, pumps, pipes, racks, motors and track rods; suspension arms, wishbones, ball joints, ride-height sensors and self-levelling components.

Oil seals, gaskets and casings

Specified engine, gearbox and rocker-cover seals and gaskets, with other qualifying seals that require removal of the engine, gearbox or final drive. Oil must be visibly dripping; minor misting or staining is excluded. Casings must be damaged by a considered component.

Exclusions to be aware of

• Parts outside the component lists shown for this plan.
• Faults present before the plan began, routine servicing and maintenance items.
• Ordinary wear of tyres, brake pads, brake discs and clutch friction plates.
• Seized brake calipers, burnt or pitted valves and valve seats, and flywheels damaged by worn clutch friction plates.

Additional contributions

These contributions are considered under the booklet’s conditions and the individual plan schedule. They are not guaranteed reimbursements.

Diagnosis

£50 contribution for an authorised and paid repair.

Car hire

£75 or two days, subject to the conditions. Recognised repair time must exceed eight hours.

Hotel and transport

£50 contribution, subject to the conditions.

Consequential damage

Consideration is subject to the booklet’s rules on damage to listed parts.

Factory-fitted multimedia

LCD displays up to £750; other listed multimedia components up to £300.

Auxiliary battery

Up to £150 for a failed auxiliary battery during the first 90 days only.

The car advert shows the duration included with that vehicle. We confirm any available extension and its price before purchase.

How the plan works

Your individual plan schedule confirms the level, duration, start and end dates, any customer contribution and labour allowance. Warranty First assesses repair requests at its discretion under the supplied booklet and schedule. The plan is additional to your statutory consumer rights and does not replace or restrict them.

• Follow the servicing requirements in your plan and keep the service and repair invoices.
• For the petrol and diesel plans, the Cars booklet allows no more than 1,000 miles or 30 days beyond a due service, whichever comes first.
• Under that booklet, faults present before the plan began and routine servicing are excluded. An MOT failure or advisory alone does not qualify a repair.
• Use a VAT-registered service provider or repairer and maintain a valid MOT where required.
• Get Warranty First’s authorisation before repair work begins.
• You are responsible for any applicable customer contribution or shortfall beyond the agreed repair payment.

If your car develops a fault

1. Report it promptly.

   Contact us or Warranty First with your vehicle and plan details. Stop driving if continuing could worsen the fault or affect safety.

2. Arrange the requested diagnosis.

   Warranty First may ask for a garage report, service records, MOT details, proof of ownership or repair invoices.

3. Wait for authorisation.

   Do not start repair work until Warranty First has reviewed and agreed the request.

Warranty First’s official petrol & diesel guide