WARRANTY FIRST · PETROL & DIESEL

Journey Core

Specified mechanical and electrical components in eight main systems. Suitable for older cars and higher mileages.

What Journey Core covers

The component groups and listed parts below summarise this level. A system name does not mean every part in that system is included.

Engine

Big-end and main bearings, camshaft followers, connecting rods, crankshaft, cylinder bores, cylinder head and head gasket, drive gears, gudgeon pins, oil pump, piston rings, pistons, push rods, ring gear, rocker assembly, stretched head bolts, tensioner, timing chains and gears, valve guides, valve springs and valves. Engine casings are considered when damaged by an internal component. Timing belts require the correct replacement schedule to have been followed. Burnt or pitted valves and valve seats are excluded.

Gearboxes

Listed manual, automatic, automated manual and dual-clutch gearbox components, including internal bearings and bushes, gears, shafts, selector forks, synchromesh hubs and rings, oil pumps, drive chains and torque converter. The list also includes gearbox actuators, hydraulic governors, internal servos and valve blocks, four-wheel-drive transfer gearboxes, gear-lever modules, starter ring gear and the flexible drive plate for an automatic transmission’s torque converter.

Clutch

Clutch assembly, centre-plate torque springs, clutch-cover diaphragm, clutch fork, master cylinder and slave cylinder. This does not include ordinary wear of the clutch friction plate.

Cooling system

Thermostat, thermostat housing and water pump.

Drivetrain

Constant-velocity joints, crown wheel, drive shafts, half shafts, pinion gear, planet carrier bearings, planet gears, support bearings and universal joints. Casings are considered when damaged by an internal component.

Electrical

Alternator and freewheels, starter motor, front wiper motor and rear wiper motor.

Brakes

Brake master cylinder and brake calipers that are not seized.

Steering

Hydraulic rack-and-pinion assembly, steering box and steering idler.

Exclusions to be aware of

• Parts outside the component lists shown for this plan.
• Faults present before the plan began, routine servicing and maintenance items.
• Ordinary wear of tyres, brake pads, brake discs and clutch friction plates.
• Seized brake calipers, burnt or pitted valves and valve seats, and flywheels damaged by worn clutch friction plates.
• Air conditioning, ABS systems, turbochargers, fuel injectors, DPFs and dual-mass flywheels are not listed for mechanical or electrical failure under this level.

Additional contributions

These contributions are considered under the booklet’s conditions and the individual plan schedule. They are not guaranteed reimbursements.

Diagnosis

£25 contribution for an authorised and paid repair.

Car hire

£75 or two days, subject to the conditions. Recognised repair time must exceed eight hours.

Hotel and transport

£50 contribution, subject to the conditions.

Consequential damage

Consideration is subject to the booklet’s rules on damage to listed parts.

The car advert shows the duration included with that vehicle. We confirm any available extension and its price before purchase.

How the plan works

Your individual plan schedule confirms the level, duration, start and end dates, any customer contribution and labour allowance. Warranty First assesses repair requests at its discretion under the supplied booklet and schedule. The plan is additional to your statutory consumer rights and does not replace or restrict them.

• Follow the servicing requirements in your plan and keep the service and repair invoices.
• For the petrol and diesel plans, the Cars booklet allows no more than 1,000 miles or 30 days beyond a due service, whichever comes first.
• Under that booklet, faults present before the plan began and routine servicing are excluded. An MOT failure or advisory alone does not qualify a repair.
• Use a VAT-registered service provider or repairer and maintain a valid MOT where required.
• Get Warranty First’s authorisation before repair work begins.
• You are responsible for any applicable customer contribution or shortfall beyond the agreed repair payment.

If your car develops a fault

1. Report it promptly.

   Contact us or Warranty First with your vehicle and plan details. Stop driving if continuing could worsen the fault or affect safety.

2. Arrange the requested diagnosis.

   Warranty First may ask for a garage report, service records, MOT details, proof of ownership or repair invoices.

3. Wait for authorisation.

   Do not start repair work until Warranty First has reviewed and agreed the request.

Warranty First’s official petrol & diesel guide