WARRANTY FIRST · PETROL & DIESEL

Journey+

Mechanical and electrical parts are considered unless the booklet specifically excludes them. The broadest petrol and diesel level.

What Journey+ covers

The component groups and listed parts below summarise this level. A system name does not mean every part in that system is included.

Mechanical and electrical parts

Mechanical and electrical parts are considered for failure unless listed as excluded in the booklet. This includes qualifying components in the engine, gearbox, drivetrain, fuel, ignition, turbo, cooling, braking, steering, suspension, air conditioning and electrical systems.

Materials needed for an accepted repair

Qualifying fluids, fasteners, hoses and other working materials may be considered when needed for an accepted repair, provided the car is not within 1,000 miles of its next service.

Tracking and wheel alignment

Considered when required as part of replacing a component accepted under the plan.

Exclusions to be aware of

• Bodywork, glass, lights and bulbs, mirrors, paint, trims, seat belts, seats and upholstery, sunroofs and roof mechanisms, wheels and tyres, instrument cluster, and the other bodywork items listed in the booklet.
• Software and firmware upgrades, patches and updates, unless required as part of an accepted component repair.
• Airbags, auxiliary belts, brackets, mountings, brake pipes, cables, glow plugs, connectors, fuel and fuel lines, fuses, heating elements, LPG system, TPMS, wiring, sockets and aftermarket accessories.
• Routine service parts and fluids, brake pads and discs, clutch friction plates, exhaust pipes and gaskets, and flywheels damaged by worn clutch friction plates.
• Faults present before the plan started and other exclusions in the individual booklet.

Additional contributions

These contributions are considered under the booklet’s conditions and the individual plan schedule. They are not guaranteed reimbursements.

Diagnosis

£100 contribution for an authorised and paid repair.

Car hire

£75 or two days, subject to the conditions. Recognised repair time must exceed eight hours.

Hotel and transport

£50 contribution, subject to the conditions.

Consequential damage

Consideration is subject to the booklet’s rules on damage to listed parts.

Factory-fitted multimedia

LCD displays up to £1,000; other listed multimedia components up to £500.

Auxiliary battery

Up to £500 for a failed auxiliary battery during the first 90 days only.

The car advert shows the duration included with that vehicle. We confirm any available extension and its price before purchase.

How the plan works

Your individual plan schedule confirms the level, duration, start and end dates, any customer contribution and labour allowance. Warranty First assesses repair requests at its discretion under the supplied booklet and schedule. The plan is additional to your statutory consumer rights and does not replace or restrict them.

• Follow the servicing requirements in your plan and keep the service and repair invoices.
• For the petrol and diesel plans, the Cars booklet allows no more than 1,000 miles or 30 days beyond a due service, whichever comes first.
• Under that booklet, faults present before the plan began and routine servicing are excluded. An MOT failure or advisory alone does not qualify a repair.
• Use a VAT-registered service provider or repairer and maintain a valid MOT where required.
• Get Warranty First’s authorisation before repair work begins.
• You are responsible for any applicable customer contribution or shortfall beyond the agreed repair payment.

If your car develops a fault

1. Report it promptly.

   Contact us or Warranty First with your vehicle and plan details. Stop driving if continuing could worsen the fault or affect safety.

2. Arrange the requested diagnosis.

   Warranty First may ask for a garage report, service records, MOT details, proof of ownership or repair invoices.

3. Wait for authorisation.

   Do not start repair work until Warranty First has reviewed and agreed the request.

Warranty First’s official petrol & diesel guide